Slack leveraged its bespoke tracing architecture to help with investigating notification-delivery issues. Tracing helped resolve notification issues 30% faster and reduced escalations to the development team. It also simplified the analytics pipeline and unlocked new use cases for the data science team. By Rafal Gancarz Slack leveraged its bespoke tracing architecture to help with investigating notification-delivery issues. Tracing helped resolve notification issues 30% faster and reduced escalations to the development team. It also simplified the analytics pipeline and unlocked new use cases for the data science team. By Rafal GancarzRead More